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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A. Watts

January 28, 2026

5  out of  5
rating by A. Watts
"Melinda and her team are always helpful, friendly, and knowledgeable. They are the BEST!!"
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Patricia Taylor

December 19, 2025

5  out of  5
rating by Patricia Taylor
"Melinda’s team is efficient and friendly. We have been customers for years, dealt with 2 claims, and have been very pleased with speedy and efficient service. Thanks for taking care of us! Denise and Trisha are always helpful."
We responded:
"Thank you Trish! "
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Otis Sheffield

December 17, 2025

5  out of  5
rating by Otis Sheffield
"I have been with state Farm for 30 years, and great services over those years, may God continue to bless this company.."
We responded:
"Mr. Otis, we value our long time customers like you, and we certainly appreciate your prayers and blessings. Thank you for taking the time to give us a 5 star review."
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Ashley Sekula

December 16, 2025

4  out of  5
rating by Ashley Sekula
"Great service! Very fast communication. Makes claims process easy! Highly recommended."
We responded:
"Ashley, claims are hard, but we do try to make the process as smooth and painless as possible. We appreciate the kind words and the review! "
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Ashley Strode

December 16, 2025

5  out of  5
rating by Ashley Strode
"Always offer fast friendly service!"
We responded:
"Ashley, thank you for the 5 star review. We strive for fast friendly service, and it is nice to see that someone notices! "
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Richard Todd

December 16, 2025

5  out of  5
rating by Richard Todd
"Great team of experienced insurance professionals. Highly recommended."
We responded:
"Thank you Joe!"
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Sondra Chandler

November 21, 2025

5  out of  5
rating by Sondra Chandler
"Tricia is so accommodating and pleasant. She makes sure my policy is up to standard. Melinda’s office and staff are the bestest!"
We responded:
"Sandra, we love our Trisha, just like you do. Thank you for the 5 star review and for your business!"
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KATRINA REGISTER

November 21, 2025

5  out of  5
rating by KATRINA REGISTER
"Really the best decision I’ve ever made was to switch to State Farm. I love their professionalism and they are always there when I need them. Would highly recommend"
We responded:
"Thank you for the kind words, Katrina. We certainly strive for professionalism with each and every interaction."
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elisia everson

October 31, 2025

5  out of  5
rating by elisia everson
"They were so welcoming, polite and personable.They took an extra step with figuring out how to help me resolve my payment issue."
We responded:
"Elisia, sometimes issues do arise with payments. I am just glad we were able to help you resolve the problem. Thank you for your business."
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carlton duncan

October 2, 2025

5  out of  5
rating by carlton duncan
"Very friendly, helpful and I saved nearly $800 by switching!"
We responded:
"Carlton, thank you for the 5 star review! I'm so glad we were able to save you some money and we look forward to continuing to provide you with great customer service."
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Jordan Taylor Morris

September 30, 2025

5  out of  5
rating by Jordan Taylor Morris
"love ms melinda! always answer any question i have, very patient and explains things very well!!"
We responded:
"Well thank you Jordan! We appreciate you taking the time to give us your honest review, and we love you too! "
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Brenda Perez Aranda

September 11, 2025

5  out of  5
rating by Brenda Perez Aranda
"I have a great experience with Mrs.Melinda Taylor-Sate Farm, they are so helpful and very friendly people. I have Mrs. Trisha helped me a lot, is a huge difference what I used to pay for my auto insurance a lot better price and same coverage, plus State Farm gives a lot of discounts doing some online programs very thankful with this two great ladies they are so kindly persons!!! Definitely recommend State Farm with Mrs. Melinda Taylor and staff!!!!"
We responded:
"Thank you Brenda for the great review. We are so grateful for our customers like you and for you taking the time to let others know about your great experience with our office and with State Farm. We certainly do have a great team here at Melinda Taylor State Farm."
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Amy Eakin

September 10, 2025

5  out of  5
rating by Amy Eakin
"My experience with Melinda Taylor State Farm has been great. I run a nonprofit and they are amazing at meeting all the unique needs I have for the company."
We responded:
"Amy, we specialize in trying to meet those special needs. Thank you for the 5 star review and for being such a great customer."
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Angela Moten

September 4, 2025

5  out of  5
rating by Angela Moten
"I’m very please with Melinda Taylor and staff. They are very knowledgeable and helpful with all my insurance needs! Great experience thus far."
We responded:
"Angela, thank you for the 5 stars! We love our new customers, and appreciate you taking the time to post a review. "
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Chris Pollock

August 5, 2025

5  out of  5
rating by Chris Pollock
"My experience with State Farm and Melinda Taylor was very satisfying. She was very knowledgeable of all of my needs and professional but made me feel like family at the same time. I am a Melinda Taylor customer for life !!!"
We responded:
"Chris, it was our pleasure to be able to take care of your insurance needs. We value our customers like you! Thank you for your business!"
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Ronnie Randall

August 1, 2025

5  out of  5
rating by Ronnie Randall
"The staff was very friendly as well as helpful. Trisha was very diligent in finding the best rates."
We responded:
"Ronnie, thank you for your 5 star review. We try to always be friendly and take good care of our customers. "
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Jana

July 17, 2025

5  out of  5
rating by Jana
"Everyone I spoke to was friendly and nice. They made it really easy to get car and homeowners insurance."
We responded:
"Jana, we strive to be friendly and nice to all of our customers. Thank you for confirming that we are working toward meeting that goal! "
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Greg Burch

June 22, 2025

5  out of  5
rating by Greg Burch
"Trisha was a huge help in taking care of some things to help close out my mother's estate. Very professional."
We responded:
"Thank you for the 5 star review. I know things can be hard at times like this and we are glad to be able to help. Thank you for your business."
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A Google User

June 13, 2025

5  out of  5
rating by A Google User
"I was very pleased with the service provided. Trisha was very helpful in assisting me in lowering my premiums."
We responded:
"Thanks Alec. We try our best to help all of our customers in every way we can. Trisha is a jewel. "
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Jim Roberts

May 23, 2025

5  out of  5
rating by Jim Roberts
"We just moved to Bainbridge from Seattle. We needed home insurance for our newly purchased house. Melinda and Beverly were great in getting us set up with both home and car insurance."
We responded:
"Thank you Jim. Our office strives to be great at what we do and we love our job! Welcome to Bainbridge!"
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shelley perkins

May 1, 2025

5  out of  5
rating by shelley perkins
"Melinda Taylor's State Farm office always helps me with all my insurance needs and questions! Great professional staff!"
We responded:
"Thank you Shelley! We love helping you with your insurance, just like you are a great help to us in your business! Thank you for the 5 star review! "
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Chip Davis

April 29, 2025

5  out of  5
rating by Chip Davis
"I've been with State Farm for over 20 years and I've had what I think is more than my fair share of claims. All have been handled with fast and friendly service. This is from the staff in the local office to the claims adjustors and even the attorney provided in one case. After recently being forced to deal with someone else's insurance, I appreciate even more the service I am getting from State Farm."
We responded:
"Chip, our long time customers like you are the backbone of our business. We appreciate your review, and more than that, we appreciate you allowing us to handle your insurance needs. Thank you for the 5 star review! "
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Carla Capeletti

April 10, 2025

5  out of  5
rating by Carla Capeletti
"My experience with my agent, Trisha Godwin, was fabulous. Can't imagine anyone giving negative review."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Beth Hollis Grubbs

March 21, 2025

5  out of  5
rating by Beth Hollis Grubbs
"I have been with State Farm for over 20 years! This office is simply the best! Leann is always friendly and helpful, Trish goes above and beyond when I need something, and Melinda is always available when I have an issue! They even recommended an agent in Alabama for renter's insurance when my son was there for college which worked out wonderfully. This office gets 10 stars in my book!"
We responded:
"Thank you Beth. We are all a team and when we can help, it doesn't matter where we are, we want to help our customers. Thank you for the kind words. "
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Armando Rangel

February 28, 2025

5  out of  5
rating by Armando Rangel
"We are really happy with the service we have received. We are satisfied and highly recommend this agency to all!"
We responded:
"I am so glad, Armando. Thank you for your business!"