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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Otis Sheffield

Otis Sheffield

December 17, 2025

5  out of  5
rating by Otis Sheffield
"I have been with state Farm for 30 years, and great services over those years, may God continue to bless this company.."
We responded:
"Mr. Otis, we value our long time customers like you, and we certainly appreciate your prayers and blessings. Thank you for taking the time to give us a 5 star review."
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Ashley Sekula

December 16, 2025

4  out of  5
rating by Ashley Sekula
"Great service! Very fast communication. Makes claims process easy! Highly recommended."
We responded:
"Ashley, claims are hard, but we do try to make the process as smooth and painless as possible. We appreciate the kind words and the review! "
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Ashley Strode

December 16, 2025

5  out of  5
rating by Ashley Strode
"Always offer fast friendly service!"
We responded:
"Ashley, thank you for the 5 star review. We strive for fast friendly service, and it is nice to see that someone notices! "
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Richard Todd

December 16, 2025

5  out of  5
rating by Richard Todd
"Great team of experienced insurance professionals. Highly recommended."
We responded:
"Thank you Joe!"
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denise rice

December 16, 2025

5  out of  5
rating by denise rice
"Melindas office is a joy to work with"
We responded:
"Thank you Denise. We try really hard to have fun and make our customers happy. Thank you for the 5 star review!"
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Sondra Chandler

November 21, 2025

5  out of  5
rating by Sondra Chandler
"Tricia is so accommodating and pleasant. She makes sure my policy is up to standard. Melinda’s office and staff are the bestest!"
We responded:
"Sandra, we love our Trisha, just like you do. Thank you for the 5 star review and for your business!"
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KATRINA REGISTER

November 21, 2025

5  out of  5
rating by KATRINA REGISTER
"Really the best decision I’ve ever made was to switch to State Farm. I love their professionalism and they are always there when I need them. Would highly recommend"
We responded:
"Thank you for the kind words, Katrina. We certainly strive for professionalism with each and every interaction."
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Beverly Read

November 13, 2025

5  out of  5
rating by Beverly Read
"When we moved back to Bainbridge from Maryland we selected Melinda as our agent. Trisha has always been very friendly and helpful and is patient when we have questions. We have multiple policies and she worked on getting us the best coverage at a reasonable price."
We responded:
"Thank you, Beverly, for the great review. We are so glad you chose our office for your insurance needs. "
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Johnnie English

October 31, 2025

5  out of  5
rating by Johnnie English
"Awesome people to do business with a real nice experience dealing with these folks"
We responded:
"Thank you Johnnie. We try to make the experience a wonderful experience for all of our customers. Thank you for the 5 star review. "
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elisia everson

October 31, 2025

5  out of  5
rating by elisia everson
"They were so welcoming, polite and personable.They took an extra step with figuring out how to help me resolve my payment issue."
We responded:
"Elisia, sometimes issues do arise with payments. I am just glad we were able to help you resolve the problem. Thank you for your business."
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carlton duncan

October 2, 2025

5  out of  5
rating by carlton duncan
"Very friendly, helpful and I saved nearly $800 by switching!"
We responded:
"Carlton, thank you for the 5 star review! I'm so glad we were able to save you some money and we look forward to continuing to provide you with great customer service."
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Jordan Taylor Morris

September 30, 2025

5  out of  5
rating by Jordan Taylor Morris
"love ms melinda! always answer any question i have, very patient and explains things very well!!"
We responded:
"Well thank you Jordan! We appreciate you taking the time to give us your honest review, and we love you too! "
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Brenda Perez Aranda

September 11, 2025

5  out of  5
rating by Brenda Perez Aranda
"I have a great experience with Mrs.Melinda Taylor-Sate Farm, they are so helpful and very friendly people. I have Mrs. Trisha helped me a lot, is a huge difference what I used to pay for my auto insurance a lot better price and same coverage, plus State Farm gives a lot of discounts doing some online programs very thankful with this two great ladies they are so kindly persons!!! Definitely recommend State Farm with Mrs. Melinda Taylor and staff!!!!"
We responded:
"Thank you Brenda for the great review. We are so grateful for our customers like you and for you taking the time to let others know about your great experience with our office and with State Farm. We certainly do have a great team here at Melinda Taylor State Farm."
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Amy Eakin

September 10, 2025

5  out of  5
rating by Amy Eakin
"My experience with Melinda Taylor State Farm has been great. I run a nonprofit and they are amazing at meeting all the unique needs I have for the company."
We responded:
"Amy, we specialize in trying to meet those special needs. Thank you for the 5 star review and for being such a great customer."
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Angela Moten

September 4, 2025

5  out of  5
rating by Angela Moten
"I’m very please with Melinda Taylor and staff. They are very knowledgeable and helpful with all my insurance needs! Great experience thus far."
We responded:
"Angela, thank you for the 5 stars! We love our new customers, and appreciate you taking the time to post a review. "
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Chris Pollock

August 5, 2025

5  out of  5
rating by Chris Pollock
"My experience with State Farm and Melinda Taylor was very satisfying. She was very knowledgeable of all of my needs and professional but made me feel like family at the same time. I am a Melinda Taylor customer for life !!!"
We responded:
"Chris, it was our pleasure to be able to take care of your insurance needs. We value our customers like you! Thank you for your business!"
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Ronnie Randall

August 1, 2025

5  out of  5
rating by Ronnie Randall
"The staff was very friendly as well as helpful. Trisha was very diligent in finding the best rates."
We responded:
"Ronnie, thank you for your 5 star review. We try to always be friendly and take good care of our customers. "
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Melissa Williams

August 1, 2025

5  out of  5
rating by Melissa Williams
"They always make everything seamless and easy. Wouldn’t think about going anywhere else!"
We responded:
"Melissa, thank you for the kind words. We love our customers like you, and appreciate the opportunity to take care of you!"
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Jana

July 17, 2025

5  out of  5
rating by Jana
"Everyone I spoke to was friendly and nice. They made it really easy to get car and homeowners insurance."
We responded:
"Jana, we strive to be friendly and nice to all of our customers. Thank you for confirming that we are working toward meeting that goal! "
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Johnny Poitevint

July 16, 2025

5  out of  5
rating by Johnny Poitevint
"Wonderful people and are always helpful 😁"
We responded:
"Thank you Johnny. We think our customers are wonderful as well!"
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Dana Boyd

July 16, 2025

5  out of  5
rating by Dana Boyd
"Love Melinda Taylor State Farm! Friendly, reliable, the absolute best! Always there to help when I need them! Great staff!"
We responded:
"Thank you Dana!"
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Greg Burch

June 22, 2025

5  out of  5
rating by Greg Burch
"Trisha was a huge help in taking care of some things to help close out my mother's estate. Very professional."
We responded:
"Thank you for the 5 star review. I know things can be hard at times like this and we are glad to be able to help. Thank you for your business."
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Tuan Dang

June 17, 2025

5  out of  5
rating by Tuan Dang
"I have a great experience with Trisha. Awesome work. Highly recommend"
We responded:
"Thank you so much for the 5 star review. We appreciate your business and yes, Trisha does create a great experience!!"
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alec black

June 13, 2025

5  out of  5
rating by alec black
"I was very pleased with the service provided. Trisha was very helpful in assisting me in lowering my premiums."
We responded:
"Thanks Alec. We try our best to help all of our customers in every way we can. Trisha is a jewel. "
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Jim Roberts

May 23, 2025

5  out of  5
rating by Jim Roberts
"We just moved to Bainbridge from Seattle. We needed home insurance for our newly purchased house. Melinda and Beverly were great in getting us set up with both home and car insurance."
We responded:
"Thank you Jim. Our office strives to be great at what we do and we love our job! Welcome to Bainbridge!"